2024 Ohio Reef Frag Swap

2024 flyer

Author Topic: Apex won’t connect to fusion  (Read 1861 times)

0 Members and 1 Guest are viewing this topic.

Offline SaltwaterTaffy

  • Fry
  • **
  • Posts: 77
Apex won’t connect to fusion
« on: March 11, 2019, 10:04:13 »
Have, new to me, apex classic.  Apex was factory reset and I made an account on fusion 2 weeks ago.  Got the tank I’m using it set up and now have the apex with the tank. The apex it hard wired with cat5. I’m getting a disconnect error on fusion now. Router ip 192.168.1.1
Apex ip 192.168.1.114. Was reading forum and reset on display 3 times still not working. Already reset router and all that stuff so that isn’t the issue. I set up the apex on fusion with the 3foot Ethernet provided and I tried the connect with that cable and still getting the error. All my other devices are working on the WiFi.

Offline SaltwaterTaffy

  • Fry
  • **
  • Posts: 77
Re: Apex won’t connect to fusion
« Reply #1 on: March 11, 2019, 18:32:53 »
Here is my number. 937-750-2194 may be easier

Offline Miles

  • Lifetime Premium Member
  • Adult
  • *****
  • Posts: 568
Re: Apex won’t connect to fusion
« Reply #2 on: March 11, 2019, 18:48:13 »
on the display, what does it say when you scroll down to "Apex Fusion"? does it say Link or Down?

Offline SaltwaterTaffy

  • Fry
  • **
  • Posts: 77
Re: Apex won’t connect to fusion
« Reply #3 on: March 11, 2019, 19:06:20 »
Says link

Offline Miles

  • Lifetime Premium Member
  • Adult
  • *****
  • Posts: 568
Re: Apex won’t connect to fusion
« Reply #4 on: March 11, 2019, 19:09:43 »
Have you tried going to http://192.168.1.114 in web browser?

Have you seen the Apex Comprehensive Reference Manual?

https://www.neptunesystems.com/downloads/docs/Comprehensive_Reference_Manual.pdf


Offline SaltwaterTaffy

  • Fry
  • **
  • Posts: 77
Re: Apex won’t connect to fusion
« Reply #5 on: March 11, 2019, 19:24:08 »
I don’t have the yellow light on the router. Only green.
Green and yellow on apex though

Offline Miles

  • Lifetime Premium Member
  • Adult
  • *****
  • Posts: 568
Re: Apex won’t connect to fusion
« Reply #6 on: March 11, 2019, 19:26:07 »
did you try connecting to that address in a web browser?

Offline SaltwaterTaffy

  • Fry
  • **
  • Posts: 77
Re: Apex won’t connect to fusion
« Reply #7 on: March 11, 2019, 19:27:41 »
It asked for username/password. Not sure what it wants. You mean on a computer right?

Offline Miles

  • Lifetime Premium Member
  • Adult
  • *****
  • Posts: 568
Re: Apex won’t connect to fusion
« Reply #8 on: March 11, 2019, 19:28:56 »
username: admin
password:1234

Try that

Offline SaltwaterTaffy

  • Fry
  • **
  • Posts: 77
Re: Apex won’t connect to fusion
« Reply #9 on: March 11, 2019, 19:31:55 »
Okay I’m in. Password was different. Found on display. What should I look for?

Offline Miles

  • Lifetime Premium Member
  • Adult
  • *****
  • Posts: 568
Re: Apex won’t connect to fusion
« Reply #10 on: March 11, 2019, 19:35:26 »
ok...so now we know that it is working. and that it has network connectivity. 

on the display... if you press the center button when you have "Apex Fusion: Link" highlighted, you should be given a Link Token

Read page 24 of the comprehensive guide....   https://www.neptunesystems.com/downloads/docs/Comprehensive_Reference_Manual.pdf

Offline SaltwaterTaffy

  • Fry
  • **
  • Posts: 77
Re: Apex won’t connect to fusion
« Reply #11 on: March 11, 2019, 19:39:20 »
The token on the display is showing up on this page

Offline SaltwaterTaffy

  • Fry
  • **
  • Posts: 77
Re: Apex won’t connect to fusion
« Reply #12 on: March 11, 2019, 19:41:33 »
Added token on fusion. Got it linked!  Thanks

Offline Miles

  • Lifetime Premium Member
  • Adult
  • *****
  • Posts: 568
Re: Apex won’t connect to fusion
« Reply #13 on: March 11, 2019, 19:44:01 »
Awesome!

being new to Apex, I highly recommend that you use "Tasks" to set it up.

Click on the drop down menu at the top that shows the name of your Apex (probably "apex") and under configuration there is an item called Tasks. There you can select individual items you want to set up and it will walk your through it step by step.

Offline SaltwaterTaffy

  • Fry
  • **
  • Posts: 77
Re: Apex won’t connect to fusion
« Reply #14 on: March 11, 2019, 19:46:10 »
Cool thanks again. Appreciate it

Offline Miles

  • Lifetime Premium Member
  • Adult
  • *****
  • Posts: 568
Re: Apex won’t connect to fusion
« Reply #15 on: March 11, 2019, 19:47:50 »
No problem, if you have any other questions, don't be afraid to ask.

 

Powered by EzPortal