Author Topic: PC question (Read 4192 times)

micki · « **Reply #25 on:** December 16, 2007, 20:15:05 »

Gary I noteced a few weeks or so ago that my AVG wasn't running. I'm guessing this is why.

ohioreef · « **Reply #26 on:** December 16, 2007, 20:17:17 »

Could very well be. Was your AVG updating the virus definitions automatically? I use the AVG on the kids computer and it updates automatically.

micki · « **Reply #27 on:** December 16, 2007, 20:18:51 »

Yep, I had it set up to do it on it's own automatically.

micki · « **Reply #28 on:** December 16, 2007, 20:19:54 »

What is "about Blank" There are times when I get on this site and suddenly the pages start loading and never stop until I control Alt Delete and close it down. I am installing the link you just gave me Gary and got an error that said about blank.

micki · « **Reply #29 on:** December 16, 2007, 20:21:20 »

Now I con't close that down because of the error.

ohioreef · « **Reply #30 on:** December 16, 2007, 20:22:32 »

Sounds like you've got some serious issues!!

micki · « **Reply #31 on:** December 16, 2007, 20:22:58 »

Yep... sucks let me tell ya!

ohioreef · « **Reply #32 on:** December 16, 2007, 20:24:49 »

A complete reboot is probably definately what you need to do. One word of caution, if the virus came in on an email and you reload all your emails, you run the risk of reinfecting your computer!

What are the name of the viruses you have? Norton usually has removal instructions on their website.

micki · « **Reply #33 on:** December 16, 2007, 20:36:26 »

I guess this is the virus name. 0(1)htm.

rmstevensiii · « **Reply #34 on:** December 16, 2007, 22:02:28 »

That's prob not the name of the virus, but it does point to a problem. Here's where the good PC techs start to earn there money.

First off, I'd try loading/running a diff virus protection software to see if you can remove the virus. This is by far, the easiest method for cleaning up your machine.

Option 2 will require that you use/borrow a boot disk for XP or the XP install media. Using this, you will be able to boot your PC from CD without running any of the pre-installed components, including the virus files. Once running, you can run your AV software and prob remove virus.

If that does not clear the prob, there is a possibility that you have a "rootkit" virus which will require an even more specific removal process. Rootkit viruses install in the master boot record of the hard drive. Your system will not run without accessing the MBR. In this case, you may need a virus removal tool specific to the virus that you are trying to remove. I've not yet had to clean up 1 of these, but with the right tool, it should not be too bad.

micki · « **Reply #35 on:** December 17, 2007, 06:12:55 »

I've ordered a set of recovery disc's. Will that take care of the boot disc? So if I got Mcafee would that bee an ok program for cleaning this up?

t sound "easy" to you but to me....

Sometimes just wiping it out sounds the easiest.

ohioreef · « **Reply #36 on:** December 17, 2007, 21:48:08 »

The one benefit to wiping it out and starting over is that you will rid your register of all that extra crap that is sitting in there slowing down your computer.

micki · « **Reply #37 on:** December 18, 2007, 05:55:59 »

If I could figure out the e-mail back up I wouldn't mind wiping it out so much.

micki · « **Reply #38 on:** December 28, 2007, 07:50:31 »

Ok, I ended up forwarding e-mails to my work and I will be restoring this PC back to factory setings. I don't have the patience to deal with trying to figure out how to clean this up! So, if I never see you all again it was nice knowing you!!!

ohioreef · « **Reply #39 on:** December 28, 2007, 08:23:02 »

Good luck!!!

micki · « **Reply #40 on:** December 28, 2007, 11:31:16 »

Ok, I'm back up and running, but... I can't remember how to make all the icons and words bigger! I can barely read this! If anyone lmpws please share...

Secondgen · « **Reply #41 on:** December 28, 2007, 11:53:07 »

Whats your resolution set at Micki?

micki · « **Reply #42 on:** December 28, 2007, 12:07:06 »

where do I find that?

REDPYRO · « **Reply #43 on:** December 28, 2007, 12:37:49 »

oh my....micki i dont know if you should own a computer...seriously girl

right click on desktop and select properties

then settings tab

look at screen resolution. for you, you probably want 1024x768 or if your really blind 800x600

micki · « **Reply #44 on:** December 28, 2007, 13:47:36 »

WOW now I can see what I'm typing!

Oh yeah... it's all coming back to me now!

I actually did that but thought it was for the color settings only.

Thanks for the help!

micki · « **Reply #45 on:** December 28, 2007, 13:50:47 »

Now if I could figure out how to get back the outlook express that I had before.

ohioreef · « **Reply #46 on:** December 28, 2007, 14:32:29 »

What is the problem? Is it an older version?

I would highly suggest that once you've reloaded everything and you can get online, go do a Windows Update. If you've restored everything back to the original configuration you will have deleted all the Windows updates. That will probably bring back your OE.

micki · « **Reply #47 on:** December 28, 2007, 14:34:42 »

Good point Gary. This is such a PITA!

REDPYRO · « **Reply #48 on:** December 28, 2007, 14:44:21 »

i hate IE and outlook express. i recommend firefox for internet and thunderbird for email

both free and just as easy to use as IE and Outlook express

www.mozilla.com

micki · « **Reply #49 on:** December 28, 2007, 15:26:17 »

Looks easy enough. What is the main difference between the two?

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Author Topic: PC question (Read 4192 times)