Is there a blockage or defect in the outlet pipe?
If it was mine I would borrow a smaller pump and try it for a week or use a gate valve.
At least eliminate that...I cant see it being a problem because a mag 7 is 700 and a 2100 is rated max at like 692.
But there is an issue somewhere.
I agree that running it 24/7 might help break it in. If it was cleaned with something before sold to you maybe there is a chemical in it? Soak it in tank water for a few days or in a vinegar solution.
can you set up a little overflow catch tube, or if its in a sump just let it overflow for a few days...it wont hurt anything. Just bubbley water