Ohio Reef
Site & Club Forums => Ohio Reef => Topic started by: SPANISH on February 24, 2020, 14:29:59
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I'm hearing that as a club we are getting a great deal on frozen food soon. Do we know when this might be happening? Thanks
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We are waiting to hear back from Brine Shimp Direct on a price list.
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We are waiting to hear back from Brine Shimp Direct on a price list.
Sounds good. Thanks
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From previous experience with them you need to keep on them to get any results. Great product and price but terrible customer service
Jeff
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You will definitely need to call her. She will never get back to you by email.
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Interested if this comes to fruition and you let me know.
Thanks
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Called Brineshrimpdirect (answering machine), emailed their contact address and emailed the sale office. No word yet. What other alternatives are there? LRS only deals with wholesale but that may work with a vendor in the area.
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Thats typical for them. They probably wont call back and you will have to call them again. I dont know if it their business as a whole or Victoria that runs the office and orders.
Jeff
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I have worked with her before with multiple calls and emails to their sale department. I was looking for an alternative to Brineshrimpdirect.
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LRS would be awesome. I've been using reef frenzy for 5 years.
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I contacted LRS. They are a wholesaler but would work with a local retailer for a possible club discount. How many member would be interested in a LRS buy? Still not luck with Brineshrimpdirect. :-(
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I’d be interesting depending on the deal we can get.
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I have been wanting to try the reef frenzy nano. I might be interested depending on where I would have to pick it up.
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I need in on the order too. I don’t really know how much food I would need. I’m not sure what I’ll be stocking my new tank with once I get it going.
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I was able to get through to BSD (Victoria). She said they are working on the price list and will be sending me an updated price list on Monday (2 Mar). I'm checking on the availability of getting LRS from a local retailers as well.
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I was able to get through to BSD (Victoria). She said they are working on the price list and will be sending me an updated price list on Monday (2 Mar). I'm checking on the availability of getting LRS from a local retailers as well.
Thanks Gary! Please stay on Victoria to get you what you need. I make my own food with the stuff we get from BSD and I am out. I would like to get re-stocked ASAP. Thanks again!
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Did she send you what you needed yesterday??
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No. I emailed her last night and plan on calling her.
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I didn't have an opportunity to call today but I did email again last night. No reply. I'll email tonight and try to call tomorrow again.
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Price list will not be available until next week.
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Still no reply Gary?
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Sorry, Nothing so far.
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Maybe all of us that need this food, need to start emailing them individually on behalf of Ohio Reef?? I’ve never heard of a company going out of their way to NOT want your business?!?!
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Definitely! Especially when it could potentially be a pretty large order!
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It always been a pretty massive order, think it been around 600 trays of cubes plus a bunch of other stuff.
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Unfortunately she is terrible to work with. You just have to keep calling over and over. I had to deal with her the last two years and it is beyond me how they stay in business with how poor their customer service is.
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hang in there she may be Customer No Service but persistence usually pays off. probably someone there is not doing their job which prevents her from doing hers but she cant throw them under the bus. hate when that's the case
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I think she is task saturated. I'm sure she is multi-tasking and we are not the only customer clamoring for service. We will get there. This is not our first rodeo.
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Victoria (BSD) anticipates completing our adjusted price list tomorrow. We will post it upon receipt.
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Still nothing Gary??
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Nothing. I'll call Monday. It is probably all gone from the Pandemic panic buy or the food is infected and will need to be quarantined. :-(
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Any updates?
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She thinks she may have it today. She said she will call me back.
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No joy. I will try again.
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I’m getting the feeling this order may be on hold until much later this year. Just a guess.
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I just talked to Victoria. They were closed because of the earthquake and they are short handed do to the virus. Hopefully we will get something today.
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No sign of Victoria again? Is she hunkered down in Utah like we are here?
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I'll give her a call tomorrow.
Here is another place that is willing to work with us. Jeff found them. https://www.jehmco.com/html/frozen.html
If you are making food this should work. Let me know if there is interest.
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The other place Gary mentioned (Jehmco) sells in flat packs and not blister packs. What I always do each year is buy flats of brine, mysis, krill, blood worms. I melt them down, mix them all together along with whatever else you can find, put them in quart freezer bags and refreeze. It gives the fish all the different foods they want and makes for pretty cheap food. I put nori in mine and you could add just about what ever your fish like. You can make your flats thin enough to break off pieces or I just dip the open end of the baggie in the tank and let the food melt out into the tank. I have run the food buy in the past and Gary isnt lying about how bad brine shrimp direct is with service. They are the worst and I wanted to find another supplier back then. Erin has also chimed in how terrible they are. I suggest we tell bsd where to go and take our business else ware. I emailed Jehmco and they responded back the very next day and were very friendly and agreeable to work with us. Take a look at their web site and let Gary know if your interested in going with them. If I remember right they dont charge the exorbitant shipping cost, I think they will ship via freight and save the huge overnight costs. For those that dont know the club would always pick up $400 + in shipping each year if the order was large enough so they would save the club quite a bit of money.
Jeff
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I suggest we go with another company. I am not a fan of poor service, especially when this seems to be their standard.
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The other place Gary mentioned (Jehmco) sells in flat packs and not blister packs. What I always do each year is buy flats of brine, mysis, krill, blood worms. I melt them down, mix them all together along with whatever else you can find, put them in quart freezer bags and refreeze. It gives the fish all the different foods they want and makes for pretty cheap food. I put nori in mine and you could add just about what ever your fish like. You can make your flats thin enough to break off pieces or I just dip the open end of the baggie in the tank and let the food melt out into the tank. I have run the food buy in the past and Gary isnt lying about how bad brine shrimp direct is with service. They are the worst and I wanted to find another supplier back then. Erin has also chimed in how terrible they are. I suggest we tell bsd where to go and take our business else ware. I emailed Jehmco and they responded back the very next day and were very friendly and agreeable to work with us. Take a look at their web site and let Gary know if your interested in going with them. If I remember right they dont charge the exorbitant shipping cost, I think they will ship via freight and save the huge overnight costs. For those that dont know the club would always pick up $400 + in shipping each year if the order was large enough so they would save the club quite a bit of money.
Jeff
At this point, I don’t care what they come in, I just need food ASAP. I am willing to go the flat pack route! Let’s do it!
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I suggest we go with another company. I am not a fan of poor service, especially when this seems to be their standard.
I agree Keith! It’s been over a month since Gary started contacting them. There is no reason at all that they haven’t had time to get us a price list in that amount of time. We should not reward them for this terrible service by placing a big order!
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Id like to get in on a food buy soon too. I have been a member for over a year and didn't see a food or salt buy in that time. I need to renew my premium status now.
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Any progress gentlemen?
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Gary was able to get the pricing verbally. He will post the pricing and order form. We discussed that many members do not make their own food and rely on the cubed food (Blister Packs).
Jehmco brine shrimp is a great option for those that make their own but they do not offer blister packs. In the interest of members of all members we will be placing the order through Brine Shrimp Direct.
Gary went well above the call of duty to get this done for the club and deserves a big thank you from the members.
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Thank you Gary!
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Thank you thank you , your awesome
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Gary was able to get the pricing verbally. He will post the pricing and order form. We discussed that many members do not make their own food and rely on the cubed food (Blister Packs).
Jehmco brine shrimp is a great option for those that make their own but they do not offer blister packs. In the interest of members of all members we will be placing the order through Brine Shrimp Direct.
Gary went well above the call of duty to get this done for the club and deserves a big thank you from the members.
Completely agree Keith. Gary, a big Thank you! I’ll bring a frag to the next meeting for you! Much appreciated
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Where would we pick up the food? Trying to decide if I want to order some
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Just south of Englewood.
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Thanks everyone! I am glad to help out. I think this is an amazing group!
Gary
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Thanks Gary did the food buy already happen?
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Thanks Gary did the food buy already happen?
It’s listed on the premium member part of the forum. Orders due by April 5th at midnight.
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https://ohioreef.com/index.php?topic=23640.msg192274;topicseen#new
Here is the link to the Frozen Food Buy Mar2020.