Just the fact that water parameters aren't posted through this ordeal really concerns me. After trying to diagnose countless problems over the years...the ones that don't initially post their water parameters are usually the ones that haven't tested in a while...and that's where the problem usually lies. If my tank starts looking bad...first thing I do is either a water change and/or test the chemicals. Just b/c one coral is looking bad and everything else is looking fine doesn't mean it's not a water quality issue...it just means that one coral is more susceptible to that one thing (zoanthids aren't like every other type of zoanthid...they vary in many ways...especially when collected from different regions.)
It's really hard for us to help when we don't know anything about the tank...no parameters, no light details, water change regimen, dosing, skimming, blah blah blah. All we know is that your zoanthids aren't doing well. Most likely, it's something really easy to fix...something very obvious that would stand out to us, but might not stand out to the person that has been looking at the tank every day.
Without knowing anything else...and assuming everything in your tank is 100% perfect (which, I'd get those nitrates down to non-detectable)...the only other thing I can suggest is vitamin C dosing. It's been shown to help with zoanthid melting, but I wouldn't tell anyone to try it unless I knew everything about their tank and still couldn't find a reason.