The two guys over at Sugarcreek seem to have their stuff together, both pretty knowledgable and helpful. I dont feel like they are forcing a sale on me.
I agree.... Being fair, there is not a lot of places to go in the area to get supplies. The sugarcreek store has excellent customer service. They will price match almost everything. When I have bought fish there, they leave it in the shipment bag and call me, that way it is one less stressful moment the fish/coral has to go through. They have people in there who have enough knowledge to at least care for the tanks they have and not just watch them die.
Over the past few months they have started taking better care of live stock and cleaning up the tanks.
I starting treating them like people and not just the evil JACKS and made an effort to get to know the associates that work there. My family can now stop in and we are greeted by name. I am told of any good buys coming up and asked if I will be needing anything placed on their weekly order.
I ending, all I am trying to say is that each store is different.Anyone can walk in on a bad day and find flaws. I go there 1 or 2 times a week, have made a few suggestions (which they actually did
) and I am seeing a noticeable improvement. This particular store is worth watching.
~Kenn